Outlook Course Outline

Outlook Course Outline

Starting Outlook – Local And Online Versions 365

The Outlook Screen

Accessing Help

Reading Email

Saving Attachments

Sending Email With A File Attached

Responding To Email

Forward A Message

Creating Signatures

Spam Awareness

Searching For Mail

Sent Items



Calendar Views

Scheduling Calendar Items

Schedule An Appointment

Schedule A Recurring Appointment

Editing Calendar Items

Deleting Calendar Items


Creating A Contact With New Information

Creating A Contact From An Email

Using The Global Address List

Deleting A Contact

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Computer Training Basics

IT Training - Frequently Asked Questions

Can You Train Us In Our In-house Software Package?

Probably - but we would need to know what it was before we could commit.  Give us a call and we can discuss it

Can We Select Just The Training Elements We Need To Run Our Business?

Absolutely, we are happy to deliver as much or a little is required.  Many customers find it best to have the IT training delivered in small chunks allowing staff time to absorb the information before moving on to more difficult parts

Do you offer computer training for beginners?

We love training beginners and demystifying computers.


Do you provide IT training manuals?

Yes, we can provide comprehensive IT training manuals.

Do you provide IT training for seniors?

Definitely, we love providing IT training for seniors, on an individual basis or in a group.  We are able to provide laptops for some groups.

Do you train groups?

Yes, we are happy to train groups or on a one to one basis

Can You Train Us In The Older Versions Of Microsoft Office?

Yes, we have been using Microsoft Office since it was released in 1990 - although please note some older versions are no longer supported by Microsoft and therefore present a security risk to your computers and data.

Can You Train Us In Our In-house Software Package?

We would be very happy to help, we can provide IT training and IT support allowing you to concentrate on building your business.  We are happy to provide independent advice from what computer to buy to how to keep all your important documents safe and what software to use for best results

Do you provide online IT training courses?

Yes, we are more than happy to deliver computer training online.


Do you provide ongoing IT support after training?

Yes, we can arrange to provide ongoing IT support to backup the IT training

Here To Help With Your Computer Problems


6 Oyster Cove


BT21 0JS


M-F: 9am – 5pm

Call Us

02891 883333